Back to Basics: Reference Skills

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(This webinar and recording is only available to library staff in California. The recording will be available under the CALL Academy People Connect Institute category one week after delivery.)

Are your reference skills ready for a refresh? Join us for a practical and engaging webinar designed for librarians and library staff who want to sharpen their foundational reference abilities.

This session will empower you with:

• Effective Reference Interview Techniques: Discover strategies to better understand and meet patrons' needs.
• Top Reliable Sources: Learn about free, trusted websites and databases for accurate and up-to-date information.
• Specialized Resources: Explore new and enduring search tools, along with essential health and government information sources
• Organization Tips: Develop a personalized reference library and implement effective strategies for tracking and managing your resources

Kira Smith ~ Biography

Kira Smith has been a dedicated Virtual Reference Specialist with Florida’s Ask A Librarian service for over 15 years. A recipient of multiple Exemplary Reference Awards, Kira is passionate about guiding people to the information they need. In addition to her work in virtual reference, she freelances as a research consultant for journalists, providing expert insights and fact-finding services. Kira also regularly hosts webinars, sharing her knowledge and experience in the fields of online reference and information literacy.

Her diverse background includes experience as an elementary school teacher and a certified childbirth educator, adding depth to her understanding of teaching and communication. With a love for technology, education, and travel, Kira continually seeks innovative ways to enhance learning experiences and connect with people around the world.

CALL Training Partner for this Event: PCI