Creating Safer Libraries: Foundations for Librarians and Frontline Staff

Manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library or classroom.

Manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library or classroom. Keep your colleagues, patrons, and yourself safe by learning best practices for sustaining library safety. 

Safety concerns are on the rise at libraries, and it can be difficult to know your options for managing these challenges. This course, intended for librarians and frontline staff, will teach you trauma-informed practices for de-escalation and conflict in order to promote safety in your library and classroom.

Librarians often have to be mediators in moments of high tension. This course will equip you with tools to respond to security issues, file incident reports, resolve conflicts, intervene as a bystander, and more to ensure you are prepared in these moments. You will also learn how to establish restorative justice practices so that you can approach safety from an equity lens.

You will leave this one-day intensive with new and innovative strategies to prioritize safety in your library.

CALL Training Partner for this Event: Library Journal

**NOTE**: Access information for this learning event will be sent to all registrants by Library Journal before the start of the event.