Program Type:
Online Course
Please note you are looking at an event that has already happened.
Program Description
Event Details
In this four-week course, we will discuss emotional intelligence (EI) – the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships effectively within your library.
Theories about developing emotionally intelligent staff through training, mentoring, and succession planning are discussed specifically in relation to librarianship. The theories and discussed philosophies and practices of EI will encompass and blend new concepts into existing and widely valued library literature with theorists from within the business sector. The December 2022 session will include a one week break to allow for the winter holidays.