Emotional Intelligence: Understanding Your and Others’ Emotions for Self-Awareness, Empathy, and Guidance

Emotional intelligence (EI) is the ability to be aware of, handle, and express your emotions as well as be empathetic and fair in relationships, with a deeper understanding of others’ emotions. One research study has suggested less than 40% of the population is emotionally intelligent. Being emotionally intelligent effects every facet of life, from success in your job to personal relationships. EI, not IQ, is often the factor that sets you apart in your job and makes you more successful. Learn to apply EI holistically and practically.

From this webinar, you will:

• Define emotional intelligence and the skills needed for enhancement.
• Identify myths such as controlling vs. regulating your emotions, and how emotions impact your decisions and reactions.
• Discover ways to be more self-aware, manage yourself and relationships, empathize, motivate, and cope with challenges.
• Practically apply emotional intelligence in your work and life.

Presented by :: Jennifer Blair

Jennifer Blair is the Head of User Services and Assistant Professor at Azusa Pacific University. Her role is dedicated to the user experience, including marketing the library, and teaching. She has extensive experience teaching online courses in design and computer literacy. Jennifer holds a B.A. in Graphic Design, a M.A in Education with an emphasis in Educational Multimedia, and a M.S. in Library and Information Studies. Her experience in academic and public libraries as well as work experience in art and design allow her to employ visionary strategies to enrich progress and enhance advancement for students.

CALL Training Partner for this Event: LibraryWorks