Program Type:
Webinar
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Program Description
Event Details
Register here for this webinar!
A refresher from the October 26th training, this training will focus on the nuts and bolts of bringing this service to users, familiarize frontline staff with what community needs HelpNow can meet so that workers can point users to ‘just in time’ resources and focus on troubleshooting issues more advanced users may encounter.
CALL Training Partner for this Event: California Sate Library (CSL)
Additional Information
Recording in CALL Academy
The recording for this session will be made available in CALL Academy approximately one week after delivery.