How to Collaborate with Your Community to Co-Design Programs and Services

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Program Type:

Online Course
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Program Description

Event Details


Three-week course | Three Live Webinars - February 21, February 28, and March 6, 2024 | 11:00 am - 1:00 pm

Revolutionize your approach to user-centered services by implementing co-design practices in your library. Co-design, also known as participatory design or co-creation, is a process that brings together designers and end-users to collaboratively develop solutions, products, or services. Co-design is crucial for library programs and outreach because it places the patrons and community at the center of development and decision making, ensuring that their perspectives, experiences, and needs inform the final outcome. In this 3-week, interactive online course, you will gain the knowledge and practical skills needed to engage with patrons, stakeholders, and community members to rebalance power dynamics and collaboratively shape your library’s services, programs, and outreach.

Join us and learn how co-design – based in empathy, iteration, and multidisciplinary collaboration – can help you create programs and outreach strategies that have tangible impacts in the communities you’re intending to serve.

The live sessions run on Wednesdays, February 21, 28, and March 6, from 11:00 am -1:00 pm PT (recordings available) with an ongoing facilitator-led workshop over 3 weeks. Don’t miss this opportunity!

Who should take this course

This course is for program and outreach librarians and other stakeholders involved in creating library programs and services.


CALL Training Partner for this Event: Library Journal


Additional Information

Enrollment Statement

I understand that a space will be reserved for me in this learning opportunity at a cost to CALL, and if I am unable to attend this learning opportunity, I will cancel my enrollment as soon as possible and before the start date. 


If you're unable to attend the live event, a recording will be distributed after the event.