How to Make Constituent Services More Accessible

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Accessibility ensures that all citizens, regardless of their circumstances, can understand and utilize the support available to them. Prioritizing accessibility also enhances civic involvement and promotes equity.

In short, understanding how to improve accessibility helps government agencies to better fulfill their mission of serving the public.

Join us online Monday, July 14, from 1-1:30 p.m. PT to learn how to identify and address common challenges when it comes to accessibility in constituent services.

Learning Objectives:
  • Current best practices and benchmarks for accessibility.
  • Strategies to meet your accessibility goals.
  • How accessibility also leads to better outcomes within the agency.
Presenter:

Michelle Pinsky, UX Designer, Virginia Information Technologies Agency

 

Training Provider: GovLoop

Track: Accessibility

Additional Information

Recording

If you're unable to attend the live event, a recording will be distributed after the event.