Library De-escalation Training

Program Type:

Online Course
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Program Description

Event Details

Learn how to intervene in moments of high tension before they worsen into safety concerns.

In this crash course, you will learn trauma-informed practices for de-escalation in order to maintain a calm environment at your library. You will learn tools that focus on proactive preparation to ensure you are set up for success and can diffuse potential moments of conflict or tension. Live sessions will be available on-demand.

You will leave this 2-hour crash course with tools and confidence to de-escalate conflicts in real time as they emerge in your library.

 

CALL Training Partner for this Event: Library Journal

**NOTE**: Access information for this learning event will be sent to all registrants by Library Journal before the start of the event.

 

 

Additional Information

Enrollment Statement

I understand that a space will be reserved for me in this learning opportunity at a cost to CALL, and if I am unable to attend this learning opportunity, I will cancel my enrollment as soon as possible and before the start date. 

Single Enrollment Disclaimer

I understand that I can register for only one course at a time (no concurrent courses). If I do not attend this course, I understand that I may forfeit the opportunity to enroll in additional CALL courses during this fiscal year.