Program Type:
Online CourseProgram Description
Event Details
June 3 - July 14, 2024 | Six-week course
Estimated Time Commitment: 2.5 hours per week, or 15 hours total
A six week online course about Communication and Teamwork, designed as to meet the requirements of the Library Support Staff Certification. The course covers introductory information on professional communication and teamwork specifically to libraries, including mediums for communication, verbal and non-verbal skills, conflict management, customer service, receiving and providing feedback, effectively delivering presentations, and constructively working on a team. Students will complete an assignment each week that requires identifying, selecting, and evaluating communication behaviors. At the end of the course, students will have a completed portfolio that demonstrates their knowledge and practical skills of effective communication and teamwork.
Presenter: Barbara Alvarez has partnered with numerous library professionals, local businesses and organizations to share digital stories through podcasts, videos, and broadcasting. She is the co-founder of The Library OnConference, a free virtual conference completely held on Google Hangouts that has garnered nearly 500 participants. Additionally, she received the 2015 Public Librarian Support Award for innovation and creativity in the library’s community. She is the author of the book Embedded Business Librarianship for the Public Librarian with ALA Editions. Barbara received a Master in Library and Information Science from the University of Illinois-Urbana Champaign.
CALL Training Partner for this Event: Library Juice Academy
**NOTE**: Access information for this learning event will be sent to all registrants by Library Juice Academy before the start of the event.
Additional Information
Enrollment Statement
I understand that a space will be reserved for me in this learning opportunity at a cost to CALL, and if I am unable to attend this learning opportunity, I will cancel my enrollment as soon as possible and before the start date.
Single Enrollment Disclaimer
I understand that I can register for only one course at a time (no concurrent courses). If I do not attend this course, I understand that I may forfeit the opportunity to enroll in additional CALL courses during this fiscal year.