Managing Employee Performance: A Simple Formula for Talking with Staff

Register for this one-hour webinar. 
 

(A recording will be available under the CALL Academy People Connect Institute category one week after delivery)

The success of any project or plan relies on the work of your staff.  Supervision is not for the faint of heart, especially when employees need to be coached or counseled.  So how can we manage employee performance without tearing our hair out? In this program, learn a simple and widely tested approach to interacting with your employees that takes some of the stress out of the process. 

This webinar will identify:

• The challenges of employee performance management
• The SBI Feedback model for coaching and counseling employees
• How to work with your HR Department
• FMLA, ADA, and other Fair Employment principles

Presented by: Doug Crane began his career with the Palm Beach County Library System as a children’s librarian in 1998. He then served as the Electronic Resources Coordinator, a Branch Manager, and the Director of Branch Services. He was appointed Library Director in 2014 and under his direction the System has won numerous awards including an Urban Library Council Innovation Award. 

Doug was recruited by the Public Library Association for their first podcast in 2015. He is the author of the articles, “May I Ask You a Question? Lessons Learned from Interviewing Public Library Leaders,” in the Nov/Dec 2015 issue of Public Libraries, “Overcoming the Email Blues” in the December 2017 issue of Learning Exchange, the Newsletter of the Learning Round Table of the American Library Association, “Efficient Librarianship – A New Path for the Profession” in the Nov/Dec 2017 issue of Public Libraries, and “Go For It! Advice From Library Directors” in the May/June 2019 issue of Public Libraries. He currently serves on the State Library Council of Florida as Past Chair and is Past President of the Southeast Florida Library Information Network (SEFLIN). In his spare time, he blogs about office productivity and efficiency practices, admires his collection of Doctor Who sonic screwdrivers, and relaxes at home with his wife, daughter, dog and cat.

CALL Training Partner for this Event: PCI Webinars