Outcomes and Beyond: A 3-Step Approach to Evaluating Program Success

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You put a lot of effort into developing public-facing programs for your community, but how do you know whether these programs are successful?

In this session, you will learn a 3-step process for evaluating public-facing programs. First, you will learn to specify what “success” looks like for a sample library program. This often reflects the desired outcomes of the program (outcomes are changes in participants’ knowledge, skills, attitude, behavior, condition, or life status). You will also learn how to consider additional dimensions of success, such as equity, relevance, sustainability, and more, so that you can capture a more complete picture of the program’s success.

Second, you will learn to develop a logic model that depicts the relationship between the resources invested in the sample program, program attendance and other outputs, and the desired outcomes. The logic model will help you determine whether all of the necessary components are in place to achieve success.

Third, you will learn how to create a plan to measure the multiple dimensions of success that are relevant for the sample program and the types of data you need to collect to measure success.

You will leave the webinar with the knowledge needed to apply these concepts to your own public-facing programs and services.

This webinar is the second in the free webinar series, 12 Months to Better Library Data, featuring curriculum from the Research Institute for Public Libraries (RIPL) 2023 national event.

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This webinar is presented by: RIPL