Simplify Communications to Increase Access, Trust and Efficiency

Primary tabs

Program Type:

Webinar
  • Registration is available for this event.
  • Registration will close on February 24, 2026 @ 12:00pm.

Program Description

Event Details

 

Communication can be a barrier or a connector.

This training will address the following challenges:

  • People are uninformed, frustrated, and ashamed when they don't understand you.
  • Many people ignore written communication that is too long or complex.
  • People trust you less when they don't understand you.
  • Almost nobody tells you when they don't understand you.
  • Simplifying skills require unlearning lifelong habits, which isn't easy to do!

It can be the difference between some community members being informed and involved, while others are excluded or overwhelmed.

By the end of this webinar, the participant will be able to:

  • Identify and replace words or phrases that your audience may not understand.
  • Reduce text by 20-80% without "dumbing down" or removing content.
  • Better organize writing to make it easier to quickly read or scan.
  • Better use Artificial Intelligence (AI) to efficiently simplify writing.

 

This webinar is relevant to anyone who communicates with others.

This webinar will be offered using Zoom. Speakers or a headset for listening to the presentation are required. Closed captioning is available in the Zoom platform. You may interact with the presenter and ask questions through text-based chat.

 

Presenter:

The presenter, Lee Shainis is the founder of Simplify Language, providing training to make written and spoken communication more concise, understandable, readable, and efficient.

 

CALL Training Partner for this Event: American Library Association

Track: Communication

Additional Information

Enrollment Statement

I understand that a space will be reserved for me in this learning opportunity at a cost to CALL, and if I am unable to attend this learning opportunity, I will cancel my enrollment as soon as possible and before the start date. 

Single Enrollment Disclaimer

I understand that I can register for only one course at a time (no concurrent courses). If I do not attend this course, I understand that I may forfeit the opportunity to enroll in additional CALL courses during this fiscal year.

Register for this event