The Thanksgiving Challenge

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(This webinar and recording is only available to library staff in California. The recording will be available under the CALL Academy People Connect Institute category one week after delivery.)

The Thanksgiving Holiday is about reflecting on our blessings and acknowledging our gratitude for the people and things in our lives that bring us feelings of joy and peace.

It feels good to celebrate the holiday with family, friends and loved ones, so why not make the spirit of your Thanksgiving even bigger and better?

Join Holly and Andrew as they challenge you to take the Thanks Giving Challenge! They will share their experiences of taking the Thanks Giving Challenge and the life-enriching benefits that they and you can experience.

Andrew Sanderbeck ~ Biography

Andrew has been developing and conducting training programs for library organizations for more than twenty years. He has presented Web-based, On-line, and Face-to-Face sessions on Customer Service and Communication Skills in the U.S. and many countries around the world.

Andrew’s programs are filled with proven techniques that attendees can immediately apply with their difficult and challenging customer behaviors. He is the past president of the Haywood County Library Board of Trustees in Western North Carolina.

Holly Klingler ~ Biography

For over 13 years, Holly Klingler has been training people in a variety of career fields on how to maximize their communication, creativity, and critical thinking skills.  She has presented at the Akron Women’s Bar Association, the Ohio Certified Public Accountants Annual Conference, the Hudson Job Corp., and has trained library staff for over twelve years, eight of which were as the Continuing Education trainer at the Northeast Ohio Regional Library System.

CALL Training Partner for this Event: PCI