Handling New and Awkward Customer Behaviors

9:30am - 10:30am
Webinar
Please note you are looking at an event that has already happened.
Host: CALL Sponsored
Program Type: Webinar
Event Details:

Register here

(This webinar and recording is only available to library staff in California.

Additional Information

Recording in CALL Academy

The recording for this session will be made available in CALL Academy approximately one week after delivery. 

Building a Quality Framework for Learning and Development

11:00am - 12:00pm
Webinar
Virtual Event
Please note you are looking at an event that has already happened.
Host: Referral
Program Type: Webinar
Event Details:


Register for this Niche Academy webinar!

 

Additional Information

Recording in CALL Academy

The recording for this session will be made available in CALL Academy approximately one week after delivery. 

Nonverbal Matters: Using Body Language to Communicate Effectively with Your Customers

11:00am - 12:00pm
Webinar
Please note you are looking at an event that has already happened.
Host: CALL Sponsored
Program Type: Webinar
Event Details:

Register here

(This webinar and recording is only available to library staff in California.

Additional Information

Recording in CALL Academy

The recording for this session will be made available in CALL Academy approximately one week after delivery. 

Library In-Reach to Boost Morale and Realize Our Full Potential

11:00am - 1:00pm
Webinar
Closed
Available
Please note you are looking at an event that has already happened.
Host: CALL Sponsored
Program Type: Webinar
Available
Seats Remaining: 24
Event Details:

Additional Information

Enrollment Statement

I understand that a space will be reserved for me in this learning opportunity at a cost to CALL, and if I am unable to attend this learning opportunity, I will cancel my enrollment as soon as possible and before the start date. 

Sharing is Caring: Maximizing the Impact of Your Library of Things

11:00am - 1:00pm
Webinar
Closed
Available
Please note you are looking at an event that has already happened.
Host: CALL Sponsored
Program Type: Webinar
Available
Seats Remaining: 29
Event Details:

 

Additional Information

Enrollment Statement

I understand that a space will be reserved for me in this learning opportunity at a cost to CALL, and if I am unable to attend this learning opportunity, I will cancel my enrollment as soon as possible and before the start date. 

Culturally Responsive Needs Assessment

12:00pm - 1:30pm
Webinar
Virtual Event
Please note you are looking at an event that has already happened.
Host: California State Library
Program Type: Webinar
Event Details:

Additional Information

Recording

If you're unable to attend the live event, a recording will be distributed after the event. 

Unlocking Customer Satisfaction: Role of Goal-Oriented Listening and Empathetic Communication to Improve Customer Interaction

12:30pm - 1:30pm
Webinar
Please note you are looking at an event that has already happened.
Host: CALL Sponsored
Program Type: Webinar
Event Details:

Register here

(This webinar and recording is only available to library staff in California.

Additional Information

Recording in CALL Academy

The recording for this session will be made available in CALL Academy approximately one week after delivery.